Complete Rental Solutions for Birmingham

No, we don't charge any fees to tenants. Our services are completely free for people looking for rental properties. We're paid by property owners, so you can use our expertise and support without any cost to you. This includes property searches, viewings, application support, and ongoing assistance throughout your tenancy.

This depends on your requirements and the current market, but we typically arrange viewings within 24-48 hours of your initial contact. Many of our tenants find their perfect property within a week. We have extensive local knowledge and a large portfolio, which helps us match you quickly with suitable options. For urgent moves, we can often arrange same-day viewings.

Typically, you'll need: valid photo ID (passport or driving licence), proof of income (payslips or bank statements), employment reference, previous landlord reference (if applicable), and deposit funds. For students, we may accept a guarantor instead of employment references. We'll guide you through exactly what's needed for your specific situation and help you gather everything required.

Yes, we provide 24/7 emergency support for urgent issues such as heating failures, plumbing emergencies, electrical problems, or security concerns. For non-urgent maintenance requests, we respond within 48 hours during business hours. Our emergency line is staffed by experienced team members who can quickly assess situations and dispatch appropriate contractors when needed.

We cover all areas of Birmingham and surrounding suburbs, including popular areas like Edgbaston, Selly Oak, City Centre, Jewellery Quarter, Moseley, Kings Heath, Harborne, Erdington, and many more. Our extensive local knowledge means we can advise you on the best areas for your lifestyle, work commute, and budget requirements. We also have properties in nearby areas like Solihull and Sutton Coldfield.

Yes, we provide guidance and support with utility connections (gas, electricity, water, internet) and council tax registration. We can provide you with supplier contact details, help you understand meter readings, and advise on the best tariffs. For students, we can help with council tax exemption applications. This support is all part of our move-in assistance service at no extra cost.